AT&T U-verse Video – Doing Better!

About two years ago, I started to badger AT&T about their lacking elements for U-verse Video service… I wanted “everything everywhere.” Anything that came to me through the set top box should come to my cellphone and my desktop computer.

Did you notice the welcome online changes on November 1? I did…

After months (years) of e-mail with use cases and user interface design submissions and critiques back and forth, I saw my ideas put into practice. Almost everything I asked for was delivered – everything except a simple channel list to click on to watch what is playing on a channel right now. They did a nice navigation window to see what is scheduled, didn’t they? Some channels stream live to my desktop computer – most channels show the latest episode of most every program. Added to that is the Hulu-Plus library on demand that has been in place for quite some time, now. This is not bad. At some point, every channel will stream current programming to the desktop – just you wait.

So, I’m tickled pink!  They listened!  And they are following through! For now, though, you still need that darn set top box…

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